1. What services does MNA Solutions LLC provide?

MNA Solutions LLC provides professional website design and development services, including business websites, WordPress websites, eCommerce (WooCommerce) stores, landing pages, website redesigns, maintenance services, and basic SEO optimization for businesses across the United States.

2. How can I place an order?

You can place an order by:

Our representatives will review your requirements and guide you through the process.

3. Do you accept phone payments?

Yes. We accept authorized phone payments.
Before charging any card, we require the client to sign a Card Authorization Form confirming approval for the one-time charge.

4. Do you offer recurring or subscription-based payments?

No.
All our services are offered as one-time payments only. We do not charge recurring, monthly, or subscription fees unless explicitly agreed in writing.

5. Is full payment required in advance?

Yes.
We require full payment in advance before starting any project or service. This policy allows us to allocate resources and deliver services efficiently.

6. What payment methods do you accept?

We accept major credit and debit cards, including:

  • Visa

  • MasterCard

  • American Express

  • Discover

All payments are processed securely after proper authorization.

7. What will I receive after project completion?

Depending on the service, clients typically receive:

  • A fully functional live website

  • Admin access (WordPress or platform-based)

  • Website files hosted on the client’s server

  • Completed work as per the agreed scope

Editable source design files (such as PSD, Figma, or XD) are not included unless specifically agreed in writing.

8. Will I own my website after completion?

Yes.
Once the project is completed and payment is received, the client owns the website and its content, excluding third-party themes, plugins, or licensed assets that remain subject to their respective licenses.

9. Do you provide content for the website?

Clients are responsible for providing text content, images, and branding materials unless content creation is explicitly included in the service scope. We may assist with basic formatting or placeholder content if required.

10. How long does it take to complete a project?

Project timelines vary depending on the service type and client responsiveness.
Typical timelines range from 5 to 15 business days after receiving full payment and required materials.

11. Do you guarantee website traffic or search engine rankings?

No.
While we follow best practices in design, development, and SEO, we do not guarantee traffic, leads, sales, or search engine rankings, as these depend on multiple external factors.

12. Do you offer revisions?

Yes.
Reasonable revisions are included based on the service scope. Requests beyond the original scope may result in additional charges.

13. What is your refund policy?

We offer a 30-day refund policy, subject to the following:

  • Refund eligibility depends on the stage of work completed

  • Fully delivered or substantially completed services may not qualify for a full refund

  • Refunds are processed according to our official policy

Full details are available here:
👉 https://mnasolutions.online/refund_returns/

14. What if I am not satisfied with the service?

Client satisfaction is important to us. If you have concerns, please contact our support team immediately so we can review the issue and attempt to resolve it professionally.

15. Do you provide ongoing support or maintenance?

We offer one-time maintenance services.
Ongoing or long-term support is not included unless separately purchased or agreed upon.

16. Is my information secure?

Yes.
We take data privacy and security seriously. Client information is handled in accordance with our Privacy Policy:
👉 https://mnasolutions.online/privacy-policy/

17. Are your services available outside the USA?

Our primary market is the United States, but we may serve international clients on a case-by-case basis.

18. Are you a law firm or providing legal advice?

No.
MNA Solutions LLC provides website design and development services only and does not offer legal, financial, or tax advice.

19. Where can I review your Terms and Conditions?

You can review our full Terms and Conditions here:
👉 https://mnasolutions.online/terms-and-conditions/

20. How can I contact support?

You can contact us at: